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How to avoid a Compliance Fine: Email Tips

The Florida Gulf Coast MLS works diligently each month to ensure that your MLS data is accurate and is being used in a professional, honest manner by all our Subscribers and Technology Companies.  This article discusses some ways to ensure that the listing agent and office receive any Data Checker notifications for their listings, and tips to avoid getting a fine.

In addition to our monthly training classes and online resources, the FGCMLS office also operates a Compliance Data Checker program.  This allow for email notifications to the listing agent and office broker if there is a potential violation of FGCMLS rules.    Not correcting these types of notices in a timely manner can lead to fines.  Education and training is our goal, but fines happen.  Surprisingly, fines most commonly occur due to the listing agent not seeing the first warning notice.  

A common call that FGCMLS receives each month is when the listing agent has received a compliance fine, but doesn’t remember seeing the first email warning.  It is possible that the Data Checker email may have been sent to a Junk/Spam folder, or the email has changed.  Here are some helpful tips to ensure you are receiving Data Checker alerts.


Notifying RPCRA if your email or phone number has changed

Contact information for all FGCMLS members should be kept up to date to receive important community and safety announcements, billing reminder, or MLS system updates.  Please email This email address is being protected from spambots. You need JavaScript enabled to view it. for any information you need updated. This includes email address, phone number, mailing address, etc.


Including your Admin assistant on Data Checker emails

An FGCMLS Administrative assistant that works that your office can be included on any automated Data Checker notices that are sent.  If you would like your Admin included on future Data Checker alerts please send a request to This email address is being protected from spambots. You need JavaScript enabled to view it..


Troubleshooting Undelivered Email

If you have reason to believe you are not receiving MLS Data Checker notifications as expected, you can follow the steps below to try to resolve this issue.

Step 1: Verify the email address

Ensure that Listing Data Checker has the correct email address by checking with the FGCMLS staff at This email address is being protected from spambots. You need JavaScript enabled to view it..

Step 2: Move the email to the inbox

If the CoreLogic Listing Data Checker message went to the spam or junk mail folder, you should drag it to the inbox. Messages in the junk mail folder are typically deleted after a few days.

Step 3: Ensure future emails go to the inbox

Follow the steps below to ensure that you are receiving emails from the FGCMLS Data Checker office.


Safelisting an Email Address

To ensure future CoreLogic Listing Data Checker emails go to your inbox instead of the spam folder, you must safelist This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it..Safelisting is a way of telling your email program that a certain email is “Safe” and should always show up in your Inbox.     Each email program has a different way of safelisting an email address.  We’ve provided the instructions below on how to do this on several popular service providers and applications.

When you Safelist you will want to safe list these 2 email addresses to ensure you are receiving FGCMLS compliance notifications for a listing. This email address is being protected from spambots. You need JavaScript enabled to view it. and, This email address is being protected from spambots. You need JavaScript enabled to view it..  Please be advised that the steps for each email application may differ depending on what kind of mobile device or browser you are using.  For some email applications you simply add these emails to your Contact list and you are done.

Gmail

  1. Open an email from the sender you want to safelist.
  2. Hover over the sender’s name in the top left corner of the message.
  3. Click Add to Contacts.

Gmail (Method 2)

  1. Open mail.google.com and your browser and sign in
  2. Click on the 9 dot square at the top right of the screen
  3. Choose Contacts
  4. Click Create Contact and add This email address is being protected from spambots. You need JavaScript enabled to view it.

Apple Mail

  1. Click [email address] in the header of the email from the sender you want to safelist.
  2. Click Add.

Yahoo! Mail

  1. Open an email message from the sender you want to add to your address book.
  2. Click Add to contacts next to [email address].
  3. On the Add Contact popup, enter any additional information.
  4. Click Save.

Microsoft Outlook 2003

  1. Open the email message from the sender you want to add to your address book.
  2. Right-click “Click here to download images” in the gray bar at the top of the message.
  3. Click Add Sender to Senders Safe List.

Microsoft Outlook 2007

  1. Right-click the email from the sender you want to safelist.
  2. Click Junk E-mail.
  3. Click Add Sender to Safe Senders List.

Microsoft Outlook 2010

  1. Click the Home tab.
  2. Click Junk.
  3. Click Junk E-mail Options.
  4. Click Safe Senders.
  5. Click Add.
  6. Enter [email address] and any additional information.
  7. Click OK.

Outlook Live (Hotmail)

  1. Open an email from the sender you want to safelist.
  2. Click the sender’s name.
  3. At the bottom of the popup, click Add to Contacts.

Mozilla Thunderbird

  1. Click Address Book.
  2. Make sure Personal Address Book is highlighted.
  3. Click New Card.
  4. On the Contacts tab, enter [email address] and any additional information.
  5. Click OK.

Mac Mail

  1. Click Address Book.
  2. Click File.
  3. Click New Card.
  4. Enter [email address] and any additional information.
  5. Click Edit to finish.

NetZero

  1. Click the Address Book tab on the top menu bar.
  2. Click Contacts.
  3. Click Add Contact.
  4. Enter [email address] and any additional information.
  5. Click Save.

Comcast

  1. Click Preferences from the menu.
  2. Click Restrict Incoming Email.
  3. Click Yes to Enable Email Controls.
  4. Click Allow email from addresses listed below.
  5. Enter [email address] you want to safelist.
  6. Click Add.
  7. Click Update.

Earthlink

  1. Click Address Book.
  2. Click Add Contact.
  3. Save [email address] as a contact.
  4. Click Save.

AOL Mail

  1. Click Contacts in the right toolbar.
  2. Click Add Contact.
  3. Enter [email address] and any additional information.
  4. Click Add Contact.

 


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